Property & Engineering Claim

Job Description

某外资再保公司

Lead the implementation of the new Global Claims Set-up and actively contribute to advancing Munich Re’s Global Claims Ambition 2025+.
Independently manage single large, complex property and engineering claims across Greater China, adhering to claims handling guidelines. Provide proactive claims management, including technical and legal analysis, and make decisions regarding indemnity within the authority limits.
Contribute to Munich Re’s thought leadership and market presence strategy. Engage with clients in Greater China with a consultative, value-driven approach, providing bespoke solutions when necessary.
Identify key business needs of internal stakeholders and recommend improvements to underwriting quality, based on insights from claims, client behaviour, and claims trend analysis. Assist in drafting and refining policy clauses.
Foster and maintain strong relationships with key clients, brokers, and partners in the Greater China market, contributing to business growth and strategic initiatives.
Manage claims reporting requirements from regulatory bodies and internal management.
Oversee the claims portfolio, including managing natural catastrophe (Nat Cat) claims.
Conduct claims audits, reviews, and due diligence for clients, and participate in industry meetings as required.
Drive continuous improvement in claims management processes, enhancing operational efficiency in line with digital transformation initiatives.
Review anomaly cases and ensure compliance with service standards, monitoring key claims triggers and ensuring performance alignment.